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Advantages and Disadvantages of E – Commerce and Major Future Trends of It

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Advantages of e – Commerce

  • Replacing creaky legacy systems: Too many systems and too little integration is not good for business. The entire business core, which consists of financial/accounting, logistics and human resources management. The HR market alone represents a $30 billion installed base of software migrating from legacy systems to e – commerce solutions. The goal is to deploy application frameworks that reflects current business practices and are capable of change.
  • Gaining greater control: Too many expenses and too many administrative headaches. Mangers wants to know how much they’ve sold, what they’ve shipped, their complete inventory status, and why inventory looks the way it does. Most legacy apps cannot provide managers that information. As one manager of a large company told us, you can’t manage what you don’t know.
  • Handling industry and regulatory change: Too many change, no way to manage it. In many business, new government demands such as deregulation drive application. It handles all the process of e- commerce business from in transit products to delivery time.
  • Improving integration of decision across the enterprise: Many company have grown up with disparate, decentralized system terms that prohibit different functional units from communicating easily. The first step in accomplishing these objectives is for firms to gain an integrated view of their business operations.
  • Provide Facilities: Consumer can order anything or product by their own place. Although they get the delivery at their own place. This option is very useful for those peoples who are very busy with their schedule. They don’t have time to go market and explore the thing.
  • Comparison on products and prices: In too many websites or websites consumers can do comparisons on the products. View many products at the same time. We are aware to the latest products available on the latest trends. We can also do comparisons on the prices of different products. We are aware to the market price of the products and online prices of the product.
  • Speed: Service can be too fast. In real – time world, there is a premium on instant, accurate and adaptive response. Visionary companies embrace constant change and consistently deconstruct their products and processes to provide faster service.
  • Convenience: Customers value the convenience of one- stop shopping, but they also want better integration between the order entry, fulfillment and delivery, better integration along the supply chain.

Disadvantages of e – Commerce

  • Bad Quality Products: We cannot check the quality of products while online shopping. According to the description only we ordered and buy the products. This makes the risk of buying destroyed. Bad products are reached to us. Recently we have received the news that peoples got bath soap in place of buying mobile phone.
  • Personal Details: Consumer have to share personal details for buying any products. Card details are mandatory to fill. It can be the big risk.
  • Additional Cost: As online stores are open all the time because they do not need a physical space as compared to the other traditional stores but there are so many additional costs related to the e- commerce websites such as delivery charges, and many other taxes are includes.
  • Major Future Trends of e-Commerce

  • Customers count speed of services as a key reason why they do business with certain companies. Customers hate delays and more specifically hate waiting for service.
  • Look at new trends in online car purchasing and home refinancing. The message to the marketplace is clear: To succeed, companies must reduce the processing time between search, selection, and order entry and order fulfillment. Delays at any step of the process are unacceptable.
  • The company identified unnecessary hands-offs as delaying the production process. For example, each order was entered into the system three times. First, customer service would enter the information after writing down the buyer’s specifications and use printed schedules to determine a ship date.
  • Time starved, dissatisfied consumers in an environment of hostile competition, low margins and countless sales outlets selling similar products, it becomes clear that changing the entire business model is the only plausible strategy.
  • e- Business applications must cut the time customers wait for service. Customers now penalize companies that infringe on their time through delays, mistakes or inconvenience.
  • Self-service is rapidly forcing change on a huge sector of business: the intermediary, or middlemen.
  • “What would it look like” to “what does it look like”, Augmented reality (AR) will facilitate customers to check the view of their desired product in the home even before purchasing. Augmented reality will be a major trend of future e-commerce which will help to reduce customer dissatisfaction on e-commerce by $260 billion.
  • Ways to analyze the behavior of customers in order to boost sales revenue will be a major future trend of e-commerce.

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Advantages And Disadvantages Of E – Commerce And Major Future Trends Of It. (2019, Jun 12). GradesFixer. Retrieved November 30, 2021, from
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