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Capabilities:platform and Product

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Do you find it challenging to engage and motivate your diverse workforce, customers, and channel partners? Gratifi brings to you a consolidated digital platform that helps your employees to recognize, reward, and motivate each other, while engaging your channel partners and customers as well. And, how do we do it?

Dashboard-based Platform

Gratifi helps you reward loyalty with loyalty. It is a simple, dashboard-based, user-friendly platform that makes allocation, distribution, and redemption of reward points easy for everyone. Users get a glimpse of their universe of reward points through a single login. Decision makers get org-wide visibility into the reward point distribution, instilling accountability into every reward point owner. In other words, a department head can mine the data and filter information by department, team, and individual to get insights into points distributed, frequency of distribution, and pattern of redemption. Various other reports provide a holistic view of team and individual performance.

Intensive Customization Capability

We bend the pieces till they fit, like they were meant to be. Sit back while we take care of technical upgrades and sharing and pooling of reward points. What’s more, we take the hassle out of setting budgets and defining the face value of each point and offer your recipients new ways to celebrate together. Gratifi is pliable enough to align with your existing systems and policies, keeping any teething troubles at bay.

Deep Engagement Insights

Gratifi engages recipients through meaningful and social recognition. A job well done gets the visibility it deserves through org-to-employee, employee-to-employee, org-to-customer, and org-to-channel partner recognition. Recurring superlative performances help employees shine on the leaderboard. Moreover, interaction across the organization is enhanced when employees are able to share the latest happenings and events on the communication board. Gratifi also helps in identifying key metrics for customers such as customer loyalty, customer value, and customer conversion, among others. An organization can also identify which channel partners are outperforming others.

When recipients interact, you can get closer to them by listening to what more they expect from you. Reports on everyday moods, reward points distribution and redemption, unused reward points, among others, will provide organizations valuable insights into recipient behavior, thus contributing to the overall happiness at the workplace, and eventually driving productivity. These reports will also help in setting thresholds for each leading indicator that determines how a channel partner is performing in a specific category. Irrespective of what sort of customer metrics you choose, accumulating data about your customers and your service quality can help you improve your customer service in the future.

Progressive Strides, Together

Opportunities increase when you help others win. Transcend discount schemes and commission rates, and delight your customers and channel and sales partners with regular surprises that motivate them to return the favor. Not just that, help your rewardees set easy-to-implement and meaningful KPIs to measure their own successes. With Gratifi, you can add value to your communication processes by reaching the complex nodes of your channels and clientele.

Social relationships are the building blocks of your business. Every relationship stands on the pillars of team work, mutual benefit, trust, and accountability. Gratifi strengthens these pillars so that you and your partners can together reap the fruits of long-term associations.

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