Customers worldwide: [Essay Example], 481 words GradesFixer

Haven't found the right essay?

Get an expert to write your essay!


Professional writers and researchers


Sources and citation are provided


3 hour delivery

This essay has been submitted by a student. This is not an example of the work written by professional essay writers.

Customers worldwide

Print Download now

Pssst… we can write an original essay just for you.

Any subject. Any type of essay.

We’ll even meet a 3-hour deadline.

Get your price

121 writers online

Download PDF

Written by the FedEx Team

Imagine it’s the holiday season. Inside one of New York’s busiest shopping malls, an ATM stops working. The manufacturer dispatches a repair technician. She diagnoses a malfunctioning high-tech part that’s too valuable to be stocked in every field tech’s vehicle. Meanwhile, the manufacturer has a service agreement with the bank that its ATMs won’t be out of service for more than four hours. That’s where FedEx SupplyChain comes in.

Through its FedEx Critical Inventory Logistics® solution, the provider excels at offering what a growing number of today’s high-tech, life-science, medical device and avionics companies say they need: supply chain solutions that not only support the timely movement of finished goods, but also allow them to manage cost, time and their customers’ service expectations. Services that add value while goods are at rest, not just while in motion. Solutions that start with the sourcing of parts and extend all the way to post-sale returns and repair of finished products.

FedEx Critical Inventory Logistics matches the delivery requirement of each customer order with the optimum inventory stocking location and the appropriate FedEx transportation service. Central to the solution is the network of Global Distribution Centers that FedEx SupplyChain maintains in strategic locations around the world. The company also operates forward stocking locations – including many that are open 24 hours a day – at FedEx Office, FedEx Express, FedEx Trade Networks and other provider facilities worldwide, where customers’ most critical inventory can be positioned for rapid order fulfillment and delivery. Many of these stocking facilities are near hospitals, business centers and other strategic locations – enabling customers’ field representatives to pick up critical parts or devices on a moment’s notice or ship them using the many FedEx and non-FedEx transportation options available. The use of regional and forward stocking locations also allows customers to keep supplies accessible to support an increasingly mobile workforce.

Just as importantly, FedEx Supply

Chain provides customers with real-time global visibility from a single integrated, flexible IT framework. Customers worldwide can track the status of their orders, shipments and inventory levels by logging into a web application on – no matter where an order was placed or where it will be delivered. For added flexibility, order placement and status messaging are also available through electronic data interchange (EDI) and delivered in a common global message format.

FedEx Supply

Chain also operates a common warehouse management system, enabling more consistency in capabilities and experience around the world.

In the case of the out-of-order ATM in New York, the field tech simply types a parts order into her mobile device. The order data digitally flows to the nearest FedEx

Critical Inventory Logistics facility with the part in stock. In as little as 30 minutes, the part is ready either for pickup by the field tech or for delivery to the shopping mall. The cash machine is back online and outstanding customer experience is delivered.

Remember: This is just a sample from a fellow student.

Your time is important. Let us write you an essay from scratch

100% plagiarism free

Sources and citations are provided

Cite this Essay

To export a reference to this article please select a referencing style below:

GradesFixer. (2019, February, 27) Customers worldwide. Retrived January 28, 2020, from
"Customers worldwide." GradesFixer, 27 Feb. 2019, Accessed 28 January 2020.
GradesFixer. 2019. Customers worldwide., viewed 28 January 2020, <>
GradesFixer. Customers worldwide. [Internet]. February 2019. [Accessed January 28, 2020]. Available from:

Sorry, copying is not allowed on our website. If you’d like this or any other sample, we’ll happily email it to you.

By clicking “Send”, you agree to our Terms of service and Privacy statement. We will occasionally send you account related emails.



Your essay sample has been sent.

Want us to write one just for you? We can custom edit this essay into an original, 100% plagiarism free essay.

thanks-icon Order now

Hi there!

Are you interested in getting a customized paper?

Check it out!
Having trouble finding the perfect essay? We’ve got you covered. Hire a writer uses cookies. By continuing we’ll assume you board with our cookie policy.