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Voip Networks for Interaction Between a Company and Its Clients

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Telecommunication and interaction between a company and its clients is a crucial factor which decides the success and popularity of a corporation. If the clients are unhappy with the service that is being provided to them, the corporation is soon going to lose in the market competition. The lack of efficiency of service happens due to the misunderstanding between a corporation and its clients. Thus, telecom solutions like VoIP systems have been implemented throughout the world. The analog extensions and gadgets like phones and fax machines are required to be connected to the VoIP networks, but it can’t be done directly sometimes. This is where one needs to use analog interface cards (AIC).

The most popular AIC are the PRI cards. A Primary Rate Interface (PRI) line is a circuit that enables the traditional analog phone lines to carry voice, data and even video traffic. These lines can connect analog lines to the VoIP lines and can also connect 2 PBX systems thereby providing up to 30 channels between them. There are various types of PRI cards available in the market with different speeds, ports and number of simultaneous calls that can occur. These cards are used mainly in call-centers or customer care centers as the volume of incoming calls is large, but if you have an MNC, then you would be needing them.

One of the top telecom solutions providers, Cloud Infotech provides PRI cards that range from a single port to 16 ports. Each port is capable of handling 30 simultaneous calls and provides a data transfer speed of about 2.048 Mbps. Their top model consists of 16 ports which can simultaneously handle 480 calls and provides a data transfer speed of 32.8 Mbps.

Basically, it has become an important practice to use analog interface cards and other telecom solutions to connect the numerous analog devices like phones and fax machines to the VoIP networks. This has become a compulsion to ensure that the customers are satisfied as their needs are articulately transferred to the corporation and to ensure that the company does not lose in the rat race. There are numerous solutions regarding the VoIP systems like software, hosted and self-hosted VoIP systems. Skype, Asterix and Linphone are some examples of VoIP softwares that have successfully connected the world and are doing extremely well. For a medium-sized or a small-sized company, a hosted VoIP system is really helpful. Even though it involves a third party, the system channels your calls and makes the process more productive. If your corporation is doing well and is on its way to become a large-capital company, then you can opt for a self-hosted VoIP system. It is the same as the precious system except there will be no third-party involvement. You decide the man force and people in your company that help in re-directing calls and manage the VoIP system. The rates of using a VoIP system is much lesser than analog calls and can connect your corporation to clients all over the world, making your company an MNC.

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GradesFixer. "Voip Networks For Interaction Between A Company And Its Clients." GradesFixer, 26 Apr. 2019, https://gradesfixer.com/free-essay-examples/voip-networks-for-interaction-between-a-company-and-its-clients/
GradesFixer, 2019. Voip Networks For Interaction Between A Company And Its Clients. [online] Available at: <https://gradesfixer.com/free-essay-examples/voip-networks-for-interaction-between-a-company-and-its-clients/> [Accessed 19 September 2020].
GradesFixer. Voip Networks For Interaction Between A Company And Its Clients [Internet]. GradesFixer; 2019 [cited 2019 April 26]. Available from: https://gradesfixer.com/free-essay-examples/voip-networks-for-interaction-between-a-company-and-its-clients/
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