Contemporary Issues in New Zealand Police Organisation

Introduction

New Zealand police organisation was formed in 1980with only six police men following Lt. Governor Hobson’s official party to organise the colony of New Zealand, Earlier the functioning of New Zealand police was similar to U.K and British police forces, basically the royal Irish constabulary and New South Wales police forces. There were many police officers who were previously serving in either Ireland or Australia. The force they formed was a part of both police and militia.

Structure of New Zealand police

Well as every other organisation’s the New Zealand police also has their own functioning structure to perform smoothly in every day operations. New Zealand police is performed by the ranking system. The head of the organisation is Commissioner. What makes him different from the other police is he will be having silver crossed swords and baton below the crown on his shoulders. After that there is Deputy Commissioner he will be having silver swords crossed and baton below one star. Then comes Assistant commissioner having three pips in a triangle below the crown. Superintendent has one silver pip below a crown, inspector will be having three silver pips. Senior sergeant with white crown between two ferns above police number whereas sergeant with three point white ups chevrons above police number , senior constable with one white point up chevron above police number however constable will only be having the police number and the Recruit will have word RECRUIT below police number. Earlier the uniform of New Zealand police was very much similar to the British police uniform but around 1970s there were lots of changes implemented by NZ police like light blue colour shades were started using instead of dark blue shade for uniform and also ended the use of custodian helmets, even silver buttoned tunics were started using in place of synthetic jackets when on ordinary duty. It is normally the peaked cap with blue and white Sillitoe tartan band and silver badge. White brimmed hat and baseball cap were authorised for specific duties or depending upon the climatic conditions. Even there were stab proof and high visibility wests normally to be wear on duty. The body west were usually marked with Sillitoe tartan marketing’s.

There were some other forces also formed to fight terror. These units were called Anti Terror units basically known as AOS and STG. The member of AOS and STG have to wear the usual char-coal shade clothes used by armed response and counter terror units all over the world. There was a survey taken in 2008 which was found in favour so there was re-introduction of custodian helmets which was again worn until 1995 to maintain the professional image of police.

Services provided by New Zealand police

New Zealand police provides many services to the society and to nation. To maintain protocol and to make sure that they have complete control on the crime. There are three different departments in New Zealand police like patrolling police to control criminals , fire department to save people from fire informed and traffic department to control traffic and reduce the deaths and mis happening on the roads and to give the citizens safe roads to travel.Some of the services provided by these departments are

• Driving and road safety
• Sexual assault
• Any frauds in/from business and organisations
• Fire arms and safety
• Personal and community advice
• Victims.

Main customer segment and main competion

The organisation which I have chosen is New Zealand police and there is no main customer segment and no main competition as it is a non- profitable organisation. The New Zealand is only providing their services to the country and to its community and citizens to make it crime free and peaceful country. There are no profit stats given for this organisation. The only stats provided shows only crime rate, the type of crime happening in the country. When it come to the competition , it is with the police of neighbouring countries like Australia. In comparison with Australia the population of New Zealand is very less therefore this is the main reason that recruitment of New Zealand police is limited. New Zealand police does not carry arms and ammunitions with them. Only high ranking officers like inspector, sergeant, deputy commissioner are allowed to carry weapons with them. The constables and lower ranking police officers only carry teaser gun, pepper spray to defend.

Vision and goals of the organisation

The goal and aim of the New Zealand police is to gain trust and confidence of all the citizens of New Zealand. They aim to work in cooperation and partnership of individuals, business, public sector agencies, to win the safety of the different communities living in New Zealand all together. The goal is to make the country safer when compared with the other countries of the world and to set an example by following the code of conduct by acting professionally, ethically and with integrity. And also by respecting human rights and focusing on local communities by providing them support and by gaining their confidence.

New Zealand police has also introduced a feedback for praise and also for complaining about police by contacting them online, in person, telephonically or through mails.

Vision and functioning of New Zealand police

• Minimising the crime rate to make the country 100% crime free.
• Introducing laws to be followed
• To introduce the country as a introduce country.
• To assure the 100% national security
• To have common interest for public safety
• To get trained and practice police activities outside New Zealand to be better.

The two disruptive technologies

Drones

Drone is basically an unmanned aircraft that can be controlled without a human pilot in it. Drones can be controlled with the help of controller remote from the ground or through GPS tracking system.There are different types of drones like some of them are installed with HD camera to record a video or to take a clear picture’s using the controller. Some of them are also installed with weapons, missiles etc use to defence by the military.Drones have gained popularity in few years and day by day new models with new technologies and features are getting introduced. Some of them also have memory cards installed in them to save videos and images which can be uploaded to the computer system. Drones are controlled by their channel controller and transmitter. As the channel controller increases the better the controller can navigate the drone at higher speed.

Uses of drones:

• Journalism, filming and photography. Drones are becoming popular these days. It helps in featuring live events more clearly and help in live broadcasting. It also helps journalists to take clear image of an event and that too without disturbing it.

• Shipping and delivering. Companies like Amazon, UPS and DHL are in favour to use drones to deliver medicines, food and beverage, mails, posts and other light weighted products on the door step of customers. As it will be faster and time saving.

• Disaster management. Drones can be used at the time of disasters whether it is natural or man made disaster. It can quickly gather all the information with the help of technology it is installed with. As drones are equipped with HD cameras they can instantly give a view to the rescue team and give access to the higher field without wasting time or resources like manned helicopter for view. And because of its small size it can easily provide the close view of the disaster without coming into noticed which will help the rescue team to know about the type of disaster by which they can be prepared.

• Search and rescue operations. Drones are equipped with latest technology so by using the thermal sensors drone can easily allocate the location of the missing person. Drones are usually operated at night as it can also be installed with the night vision camera, so that it can do its work without being noticed. As rescue is a fight against time, it delivers all useful information on time. This is the reason that drones are mostly used in the harsh conditions and in challenging terrain. It is also used to deliver supplies like, medicines water, food etc earlier then the rescue team.

• Geographic mapping. Drones are used to do mapping of the locations which are difficult to reach. It is also used to get imagery maps of the crowded locations. The amateurs and professionals are already using this technology to gather information and data so that it can be useful for them to do mapping of such places which will help in development of that area or location like constructions of roads and also for the safety purposes.

• Law enforcement and border patrol. These days drones are used for surveillance and safety of the public by monitoring the blacklisted criminals and their criminal activities. It helps in monitoring the crime scene and fire investigations also. Drones help the border security forces to keep complete surveillance on the smuggling of migrants and also the smuggling of drugs and unwanted products in the country. By using drones border forces keeps keen eye on such happenings on boarder.

Limitations of drone:

• Privacy issues. These days the use of drone is the main point of concern among the people that the use of drone will compromise the privacy of citizen and individuals. As drones are installed with HD cameras, satellite imaging and its incredible picture quality, citizens are worried that drones will violate their privacy. Government agencies are promoting their operations with the help of drones. There is a fear among people that what will be capture by drone and how will it be used. It simply raise the privacy violation issues.

• Drone collision and property damage. The major issue in manufacturing the drone is that it will not be able to function in the traffic of airspace. The problem is that it will be difficult to keep a track on drones flight route and has become the main concern among the companies. It is the major problem as airspace will become the risk of property damage. Companies like Amazon and DHL are afraid to launch their delivery drones as they might get crashed because of the climatic conditions or because of the birds in the sky and might hit someone for which the company will be liable.

• Inexpensive weapons. Drone are the advantage to our armies and forces which they are using for long distance operations. Drones are becoming the corner stone of modern warfare because of its aerodynamic and accurate targeting technology. But the technology of drone will soon become an open source. By which terrorists organisations and rebel groups will form their own drones to increase their terror and criminal activities.

• Data collection. There is a regulation which exist within the drone industries.no one has any idea that what will drone with the collected data. As they are not answerable to the public about the information they have gathered and how will they use that. Even it is risky to leave any information which is saved in that drone to leave as it is may be someone use that information within the organisation to blackmail someone or will help the terrorist by giving them secret information.

Artificial Intelligence

Artificial intelligence is basically a computer system which is created by humans which has intelligence level beyond humans. To work and react like humans. The Artificial intelligence is designed with the computer activities which includes

• Speech recognition
• Learning
• Planning
• Problem solving
• Knowledge.

Machines can only work and react like humans only if they have ample information about the world and how its work. Such information is installed by engineers in the machine processor to function accordingly.

Robotics is the main and major field where Artificial Intelligence is used.Robots require Artificial Intelligence to perform different tasks like

• Mapping
• Navigation
• Object manipulation
• Motion planning

Uses of artificial intelligence:

• Helps in difficult tasks. Robots with artificial intelligence are already in use by some organisations in some countries which helps them to perform various difficult tasks. They perform all those tasks which are nearly impossible or hard to perform by humans. Artificial intelligence plays a vital role in our lives.

• Transportation. This organisation is already using artificial intelligence in form of driver less metros and trains. But now new artificial intelligence has been introduced to the world in the form of driver less cars. This car will function without any human driver. This technology will help in the prevention of accidents, road rages and loss to human lives. Even the problem of traffic will also be reduced.

• Banking. Organisations like banks are also using artificial intelligence for long time to perform its every day operations. It helps the investors to know about the investments to be made or not. It also helps in managing the property. Because of artificial intelligence work has become easier, the frauds played by the criminals on banks are also reduced. These days banks are also installed with high- tech security system which again an example of artificial intelligence which makes the bank safe and secure.

• Hospitals and medicines. Artificial intelligence plays important role in this organisations as it helps in computer aided interpretation and other helps like analysis of heart sounds, ultra sounds. In some of the surgeries artificial intelligence helps in difficult surgeries. Through this technology lots of lives can be saved.

• Safety and security. Artificial intelligence plays an important role in this organisation as by using such technology lots of lives can be saved, on going crime can be stopped, criminals can be spotted. CCTV camera which are installed on the streets, motor ways, buildings are the good example of artificial intelligence. This technology helps the police to find out the underground criminals and missing people through facial recognition features. It can also help in keeping an eye on over speeding vehicles or any accident taken place. Through such technology police and other security agencies can easily find the criminals and reduce the crime.

Limitations of artificial intelligence:

• Require supervision. Artificial intelligence works but still it needs someone to keep an eye just like a car needs someone to ignition. Manufacturing companies are feeding these Artificial intelligence robots with the new information which is required for them to learn before anyone else. Such supervision learning will never be matched with the way of humans learns naturally. This is the reason why experts thinks this is the main disadvantage of the artificial intelligence.

• Can’t think for itself. Artificial intelligence functions according to the program installed to it. Although it works well but when compared to humans it cannot make sudden useful judgements or decision. It cannot think beyond the program installed in it. E.g. A human can make any decision or judgement to some situations emotionally or smartly which artificial intelligence cannot do, as it is not programmed to do such changes and hence it becomes important to use AI properly.

• Cost and maintainance. Similar to other technologies Artificial technology also has its purchasing cost and maintenance cost. Which can be in huge figure. Some time’s it is easy to purchase Artificial intelligence but when it comes to the maintenance cost and it becomes the major drawback of Artificial intelligence as the maintenance cost is more than the purchasing cost. Hence, company should think about it before investing in it.

• Lack of creativity. Creativity is the most important component for any successful organisation. Humans can simply think and feels and accordingly make flexible and suitable decisions or judgements which machines cannot do. Machines can be helpful to assist someone completely but when it comes to originality and creative thinking machines cannot stand in competition with the humans. Simply we need both humans and machines to perform our day to day operations in the organisation.

Recommendation to the Organisation

After studying the two disruptive technologies drones and artificial intelligence deeply, I will recommend my organisation to get installed with these two technologies as this will help the organisation to grow well and to perform effective operations in the future. Drones can be useful to New Zealand police in many ways like they will be able to keep an eye on criminal activities which can be stopped on time without causing any harm to the citizens, it will help them to find the missing person through thermal sensors which will allocate the person, will also help in mapping the crowded location to find the criminal or to take a view of any type if disaster which will help them to prepare accordingly. Traffic police will also be able to monitor the over speeding vehicles which can be stopped at time by which accident and any loss of lives can be prevented, it will also help them to gather information secretly without being noticed, this technology will also help in rescue missions to safely move the citizens out of that disaster through the view of the disaster, as it is faster than humans it can deliver medicines, food, water and other important supplies to the suffering people, will also help in gathering evidence against the criminal through images and video making feature.

The other technology is the artificial intelligence. It will also help the New Zealand police to take complete control over crime. It will help the police to find missing people or underground criminal through facial recognition. If the driver less cars allotted to the New Zealand police it will help the organisation with easy navigation which will help the police to reach on time at the scene of crime. Through artificial intelligence New Zealand police can also stop cybercrime as todays criminals are also using high – tech technologies to do crime. Such technologies are already in use by defence forces of some countries and I would recommend my organisation to use such technologies to win their vision and goals which will help them in making the country 100% crime free and peaceful leaving the example behind.