close
test_template

Review in The Hospitality Industry

download print

About this sample

About this sample

close

Words: 1102 |

Pages: 2|

6 min read

Published: Jul 17, 2018

Words: 1102|Pages: 2|6 min read

Published: Jul 17, 2018

The hospitality industry is a multibillion-dollar industry that depends on the availability of free time and disposable income. A hosting facility such as a restaurant, a hotel or an entertainment park consists of many groups such as plant maintenance and direct business. The rate of use is an important variable for the hospitality industry. Just as a factory owner wants to use as much as possible a productive stock, as opposed to paying fixed costs while the plant does not produce, so restaurants, hotels and theme parks seek to maximize the number of customers they process at all sectors. This has led to the formation of services aimed at increasing the rate of use provided by hotel collectors. Information on the required or offered products is mediated in business networks used by sellers as well as by buyers. Looking at the different industries, the barriers to entry of new businesses and the competitive advantages among today's players are very important. Amongst other things, the hospitality industry has an advantage in old classical locations, initial and continuous investment support, which is reflected in the material maintenance of the facilities and luxury found in them, as well as in specific issues that are adopted by the marketing branch this organization, theme restaurants. Also very important are the characteristics of staff working in direct contact with customers. Authenticity, professionalism and genuine concern about the happiness and well-being of customers transmitted by successful organizations is a clear competitive advantage.

'Why Violent Video Games Shouldn't Be Banned'?

The work in the hospitality industry can be entertaining and exciting, depending on your company and your place there. There are many jobs to choose from, although with some jobs you should have a degree, training or years of experience. ‘’Service providers are recognizing the importance of customer service and are investing considerable amounts of effort, time and other resources into training programs to improve customer service. Customers, on the other hand, are demanding greater levels of service. The importance of customer expectations of service quality has been acknowledged. However, there are relatively few studies which address the extent to which customer expectations of service quality and their subsequent assessment of the service compares with that of the service providers and even fewer which try to redress the issue through training programs.’’1 While many people think of working in large luxury hotels or resorts, there are also motels, bed and breakfast, and many other employers. In any hotel or restaurant, however, similar places must be paid. There are usually administrative staff, maintenance staff, kitchen and waiting for staff, cleaners/staff members, front desk staff and purchasing staff, perform accounting tasks and provide similar support. In general, there are two main types of hosting: hosting and administrative support.’’ The components of human resource (HR) flexibility and their potential relationship to firm performance have not been empirically examined.

The authors hypothesize that flexibility of employee skills, employee behaviors, and HR practices represent critical subdimensions of HR flexibility and are related to superior firm performance. Results based on perceptual measures of HR flexibility and accounting measures of firm performance support this prediction. Whereas skill, behavior, and HR practice flexibility are significantly associated with an index of firm financial performance, the authors find that only skill flexibility contributes to cost-efficiency.’’3 The hospitality industry offers a wide range of career choices ranging from cooking to hospitality, running a resort. To be successful in the industry, you will need some qualities that employers look for and customers expect, such as:

Commitment

To be successful in the hospitality industry, you need to be committed to ensuring customer satisfaction. You need to do everything you can to keep your customers happy and create repeat business.

Communication skills

The most successful in the hosting business are those with excellent communication skills. They can communicate effectively both verbally and in writing

Computer know-how

A great hosting employee has good computer skills and is familiar with a wide range of technology applications in the industry.

Excitement

The big hospitality industry employees are excited about their work and are trying to do the best possible work. They want to give their customers the best experience.

Interpersonal skills

To be successful in hosting, you must have top interpersonal skills, as the very nature of the business is to provide amazing customer service.

Leadership

Major Hospitality Officers have strong leadership abilities and are able to run projects and make a significant contribution to the overall success of an organization.

Organized

To stay at the top of the number of tasks you will encounter as a hosting employee, you need to organize and do multiple tasks without difficulty

Learn about safety/hygiene issues

Successful employees of hospitality are familiar with the rules of safety and hygiene, as they apply to places where food, hotels and other places where people spend time.

Teamwork

Successful members of the hospitality industry work well with others and can become a productive member of a team. They value everyone's contributions.

Complete

Great hospitality employees are very thorough in their work and realize that any oversight can lead to customer dissatisfaction.

The hospitality industry is a well-known industry to survive. It is judged by people who use their disposable income and leisure to do something they are looking for pleasure, so there is certainly fewer forgiveness. As a multibillion-pound industry that includes everything from restaurants and bars to hotels, entertainment parks, cinemas and transport, there is no "one size fits all" method to be successful ‘’ Although turnover culture is considered to be a major problem in the hospitality industry, there is little to no research examining its influence on an employee's decision to stay or leave. A study showed that the turnover culture was the most important determinant of intent to leave, followed by the variables of job search behavior, job opportunity, organizational commitment, union loyalty, job satisfaction, career development, routinization, promotional opportunity, role conflict, and negative affectivity. Based on these findings various HR strategies are formulated, which have wider implications for the management of turnover in other work settings.’’

Get a custom paper now from our expert writers.

Focusing on the customer will give you the best chances of success. Customers are at the heart of the hospitality industry. Regardless of the service you provide, you need a clear group of people who will see the value added from your product or service. This means that the quality of service and your credibility must be in the money. Focus on your product, your employees, and your target market and you will be successful.

Image of Dr. Oliver Johnson
This essay was reviewed by
Dr. Oliver Johnson

Cite this Essay

Review in the hospitality industry. (2018, May 26). GradesFixer. Retrieved April 19, 2024, from https://gradesfixer.com/free-essay-examples/review-in-the-hospitality-industry/
“Review in the hospitality industry.” GradesFixer, 26 May 2018, gradesfixer.com/free-essay-examples/review-in-the-hospitality-industry/
Review in the hospitality industry. [online]. Available at: <https://gradesfixer.com/free-essay-examples/review-in-the-hospitality-industry/> [Accessed 19 Apr. 2024].
Review in the hospitality industry [Internet]. GradesFixer. 2018 May 26 [cited 2024 Apr 19]. Available from: https://gradesfixer.com/free-essay-examples/review-in-the-hospitality-industry/
copy
Keep in mind: This sample was shared by another student.
  • 450+ experts on 30 subjects ready to help
  • Custom essay delivered in as few as 3 hours
Write my essay

Still can’t find what you need?

Browse our vast selection of original essay samples, each expertly formatted and styled

close

Where do you want us to send this sample?

    By clicking “Continue”, you agree to our terms of service and privacy policy.

    close

    Be careful. This essay is not unique

    This essay was donated by a student and is likely to have been used and submitted before

    Download this Sample

    Free samples may contain mistakes and not unique parts

    close

    Sorry, we could not paraphrase this essay. Our professional writers can rewrite it and get you a unique paper.

    close

    Thanks!

    Please check your inbox.

    We can write you a custom essay that will follow your exact instructions and meet the deadlines. Let's fix your grades together!

    clock-banner-side

    Get Your
    Personalized Essay in 3 Hours or Less!

    exit-popup-close
    We can help you get a better grade and deliver your task on time!
    • Instructions Followed To The Letter
    • Deadlines Met At Every Stage
    • Unique And Plagiarism Free
    Order your paper now