How Bank Management Influence Customer Ratio

Documentation is very important for every organization that their workers now the rules and regulation of their company. Like every report I learned a lot of new ideas in this report too and I perform those ideas. This report is the output of our planning, schedule and work hard. This report will explain about our ideas and the characteristics of the newly added feature in application. It will show how people can conduct transaction in a few minute. How they can also contact to the bank by application. How to register an account and how to login account/transfer the money another account. Documentation can then be used by the personnel of an organization for future references and further documentation. In the MAYBANK application, there are many options like “Mobile Reload”, “Money Transfer” most of thing present in the Maybank application but some of missing. People can conduct transaction also Reload the credit, pay the bills just need some improvements like how can bank increase your customers just by increasing your facilities in the bank application and also by improve your services like Card block/unblock, Debit card discount, Contact us, Services, Insurance, ATM/Branch locator, Feedback option, FAQs option, Investment services. I will prove how to bank management can improve your customer ratio. In a conclusion, I learn a lot from this documentation. It is very useful for people that without wasting their time they can do online transaction. This strategies also has advantages bank can increase your customer ratio. People will do invest through their bank.

The main purpose of online banking system is to make the workflow flexible and to improve the services provided to the customers. Online banking is the method of banking in which transactions are conducted electronically over the Internet by bank application/website. Some customers have concerns about the security of online banking. The main purpose of online banking is sending/receiving money in a few minute. The name of this online banking is MAYBANK, Malaysia. I chose Maybank mobile application because it contains different types of pages and subpages like Mobile, Accounts and Pay etc. The idea of this application, people make transaction everywhere and anytime without west time. You can contact online banker if you are facing any problem against transaction at any time (24/7). First you should have an account in this bank. For every new customer a unique id is own chose when he register for online banking. All the details of the customers along with their unique id are maintained in a database. Every time, when you login into account system need username and password. You can login into your account through fingerprint. If you put wrong password/username in five time account automatically block then you need to go nearest branch to unblock your account because when you are making a transaction system tracking you what are you doing. After login into your account you can see your account balance and also your previous transactions. You can send money to other people all over the world via account transfers and mobile transfer by this application also you can reload into your sim.

Investment is just you’re your saving money over a certain time with some level of associated risk but saving and investment enable you to achieve your goals. Every bank gives this option because some people really interested in investment and they invest some kind of company or level. This option is not available in MAYBANK. Feedback option is not available in this application. People can give feedback at anything or performance, system effects etc. which is used as a basis for improvement. ATM locator also not present in this application. Card block/unblock option is not present and many more. If the bank management really wants to improve your customer because every person chose bank through their qualities actually which qualities they are giving.

In a conclusion, you will pay the payments at your home just you have to follow the given instructions. You are able to give a feedback about our service because feedback is very valuable for any company. Every company improves their quality and tries to remove the things which customer doesn’t want.