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An organization is as good as the people who work in it. The continual success journey of the organization depends on the expertise, talent, interpersonal skills, and proactivity of its people. People are the lifeline of the organization. People strategy plays a very important role for the organization in its path for achieving excellence. People are always necessary to the organization since they provide inspiration, creativity, vision and motivation that keeps the organization alive. They provide the skills and competencies necessary to make an organization work. And above all they provide the labour for the production of the goods and services that the organization supplies to its customers. People are a major and often the most important resource that the organization has. People and the intelligent use of their knowledge are the major determinants for the success for the organization.
The organization aiming for success through excellence develops and implements its people strategy in a manner to attract, retain and fully engage its people and to ensure that they are empowered. Right type of people strategies are needed for making people of the organization to appreciate and to rely on each other for becoming ‘active citizens’ of the organization. With proper people strategies, people become committed to high performance and continuous improvement. They operate with high efficiency and with principles of fairness and integrity all the time. They have opportunities to grow. They feel cared for since their efforts are recognized and appreciated. They feel proud of the organization they work in, the products and services they deliver and that they are making a positive contribution to the environment around them.
Proper people strategies focus on the right combination and type of people and the level of performance required to succeed. It make the organization to value its people and to create a culture that allows the mutually beneficial achievement of organizational and personal goals. Through people strategies, organization develops the capabilities of its people and promotes fairness and equality. People strategies help the organization to care for, to communicate, to reward and to recognize, in a way that motivates its people, builds their commitment and enables them to use their skills and knowledge for the benefit of the organization. People strategies of a successful organization calls for involving people in the planning process, although some organizations are reluctant to this since they feel that the changes brought by the planning process upsets them. But the people have the valuable knowledge that are needed for the planning process and the organization should have faith in the people’s ability and maturity to understand and appreciate the effect that the changes will have on them. Hence the organization which is aspiring for the success integrates its people resource with the planning cycle.
The organization with an effective people strategy has motivated and satisfied people which are essential to success since they are the resource that differentiates the organization from the competing organizations. The organization is to ensure that it has the people that it needs and it engages the energy and enthusiasm of these people in the most effective way. People without any job satisfaction (motivation, enthusiasm, commitment) do not give their best to the organization and hence they are not as productive as they could be. Such people are not bothered if they make a large number of mistakes in their work. These people produce a large amount of rejects, they are not innovative and they do not optimize use of resources.
People satisfied with their job and motivated give their best to the organization. However they need to be convinced that the organization acts in their best interest, provides them with the facilities, tools and techniques to do their job properly and is concerned for them both in the short-term and through longer term career development. People are also concerned with how their organization is perceived by the outside world. They realize that, on the long term, this outside perception indicates the probability of secured and rewarding employment. Proper people strategy helps the management to know how people feel, behave and perform in the organization. This knowledge provides the basis to increase productivity, solve issues and celebrate achievements.
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