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Overview of The Qualities of a Good Secretary

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Words: 343 |

Page: 1|

2 min read

Published: Mar 3, 2020

Words: 343|Page: 1|2 min read

Published: Mar 3, 2020

  1. Computer skills – It is compulsory for a secretary to have computer skills because a secretary will work mostly with computers that includes typing,inserting reports,emailing documents and receiving emails
  2. Good communication skills – A secretary mus have good communications skills because it shows the company’s professionalism. This can also helps to understand things it can improve relationships between collegues.
  3. People skills- People skills are most likely to be a positive characteristic which can resolve conflicts.
  4. Efficient time management skills – Being on time whenever attending a meeting or passing up a task so that things will not get messy and unorganized.
  5. Excellent spelling and grammar skills – It is vital to have an amazing spelling and grammar because it is useful for typing a report.
  6. Understanding when the boss is under pressure – It is best to not disturb the boss if the boss is under pressure. Try not to give the boss more problems instead try to solve the problem first.
  7. Able to cope with pressure, deadlines and multitasking-It is an understandable for a secretary to get under pressure but a secretary must know how to handle the pressure in order to relieve the stress of being under pressure.
  8. Initiative-If things ever go slightly wrong than planned, it makes boss’s easy because rather than waiting for an order from the boss the secretary can solve the problem independently.
  9. Listens well and presents solutions than dwell on problem-The benefits of listening well it can help on giving solutions to the problem.
  10. Organized and detailed oriented – Organizing files or any other things like schedule and planning is quite important because it does not
  11. Up to date skills and the ability to learn new skills and procedures with ease. – It makes life a lot easier whenever there is a change in the working environment.
  12. Picking up phone calls and greets visitors with a welcoming smile-This can promote the good images of the company and it can the company’s profit or sales.
  13. Honesty and discretion
  14. Keep people informed – So that coworkers know every changes made.
  15. Loyalty

Works Cited

  1. Brant, J. A. (2014). Communication skills for the workplace: How to get your message across effectively. Atlantic Publishing Company.
  2. Caston, C., & Hunter, P. (2018). The secretary's handbook: A manual for administrative assistants, executive assistants, and secretaries. AMACOM.
  3. Chaturvedi, P. (2019). Importance of time management in the workplace. International Journal of Advanced Research and Publications, 3(2), 235-242.
  4. Crystal, D. (2017). Making sense of grammar. Routledge.
  5. Dale, S., Fox, M. L., & Lykken, D. T. (2014). Secretaries’ interpersonal skills: Their effectiveness and determinants. Journal of Applied Psychology, 99(3), 514-525.
  6. De Janasz, S. C., Dowd, K. O., & Schneider, B. Z. (2019). Interpersonal skills in organizations. McGraw-Hill Education.
  7. Lee, K. L., & Brown, J. D. (2015). Time management skills and perceived control of time at work. Journal of Organizational Behavior, 36(5), 670-692.
  8. Management Association, I. (Ed.). (2020). Handbook of research on effective communication, leadership, and conflict resolution. IGI Global.
  9. Powell, M., & Leung, R. (2018). Multitasking and time management: Evidence from the emergency room. Review of Economic Studies, 85(1), 297-332.
  10. Westman, M., Hobfoll, S. E., Chen, S., Davidson, O. B., & Laski, S. (2014). Organizational stress through the lens of conservation of resources (COR) theory. In Organizational Stress: A Review and Critique of Theory, Research, and Applications (pp. 62-103). SAGE Publications.
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Overview of the Qualities of a Good Secretary. (2020, February 27). GradesFixer. Retrieved March 28, 2024, from https://gradesfixer.com/free-essay-examples/qualities-of-a-secretary/
“Overview of the Qualities of a Good Secretary.” GradesFixer, 27 Feb. 2020, gradesfixer.com/free-essay-examples/qualities-of-a-secretary/
Overview of the Qualities of a Good Secretary. [online]. Available at: <https://gradesfixer.com/free-essay-examples/qualities-of-a-secretary/> [Accessed 28 Mar. 2024].
Overview of the Qualities of a Good Secretary [Internet]. GradesFixer. 2020 Feb 27 [cited 2024 Mar 28]. Available from: https://gradesfixer.com/free-essay-examples/qualities-of-a-secretary/
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