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All the Indians were shocked when WhatsApp business app was launched in Italy, Indonesia, Mexico, UK and the United States, but not in India. Whatsapp has around 200 Million active users every month from India. Finally, the wait is over and Whatsapp Business app is now available for free download via Google Store in India.
Whatsapp announced the plans to kick off its Whatsapp for business initiative back in September last year and launched a pilot by partnering with companies such as BookMyShow, Netflix, and MakeMyTrip.Here are the Full Details how Whatsapp Business app is useful for the peopleWhatsapp Business App is mainly targeting the Small and Medium scale Business because most of these companies use Whatsapp for their communication with their clients and the WhatsApp Business app allows companies to connect with their customers and be a part of the messaging platform that has over 1.3 billion users worldwide.
Comparing to the Original Whatsapp App the Business app has the same features like to create their own profile with information such as Business Description, email or store addresses, and website. The major features of Whatsapp Business is that they allow businesses to set privacy for their profile photo, about information, and status as well as lets them block any of their contacts and enable read receipts. The Business app has most useful feature and helpful feature in Business that it provides smart messaging tools to let business use quick replies and give fast answer to the FAQ.
This app also has the option to send greeting messages to new customers and set away messages when the companies are busy. People will know that They’re talking about a business because you will be listed as a Business Account. Once the account phone number matches the business phone number, they will have their accounts confirmed. Over 80% of small businesses in India and Brazil say WhatsApp helps them both communicate with customers and grow their business today (Source: Morning Consult study). And WhatsApp Business will be the easiest and fastest way to connect to the public and vice versa.
Whatsapp Business can be used as Messaging Statistics: to review simple metrics like the number of messages read to see what’s working and it can also be used as Whatsapp Web where we can send and receive messages with Whatsapp Business on your desktop.
In addition to this Whatsapp Business app also has a live location feature that helps to share the location of the company with their clients and customers. It allows us to make voice calls and video class. Notably, the app offers end-to-end encryption for all the messages and calls it circulates to restrict any third-party access.
In today’s digitalised world having a quality device to communicate is necessary, be it a small scale or large scale business.
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