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Business Benefits of Agile

Agile marketing has proven to be one of the most vital business concepts leading to success in both individualized customer experience, as well as overall product performance. The key component of this type of marketing, agility, represents an organization’s ability to assess environmental change and...

Business Customer Marketing 2 Pages

The successful retail store strategy

Shopping has transformed itself from mere necessity to an adventure. It is an experience now, an opportunity for celebration with friends and family. The old days have gone when a list was made and shopping was done at the nearby Kirana store. Now shopping is...

Customer Retailing 2 Pages

An importance of measuring customer satisfaction

Given the importance of feedback as an input in service improvement and the evaluation of quality of service, a careful analysis and understanding of all of the differences in evaluation outcomes of paper-based and web-based surveys is necessary. Feedback is so important because it provides...

Business Customer 1 Page

Pepper Tap as a Hyperlocal Grocery Delivery Startup

PEPPER TAP Pepper Tap was AN on-demand hyperlocal grocery delivery startup primarily based out of Gurgaon(Gurugram). PepperTap began its journey on Nov 2014, by Navneet Singh and Milind Sharma. PepperTap was started with a vision to revolutionize grocery shopping; No additional queues, No additional parking...

Business Customer Food 2 Pages

The key to great customer experience: make your brand more visible on mobile devices

Cell phones are quickly transforming into individual collaborators that no longer simply assist clients with their contact records and to explore movement. They presently prescribe eateries, shops, occasions and, obviously, great arrangements. Consistently, cell phones turn out to be more similar to 5-star inn attendants...

Brand Customer Experience 1 Page

Factors Affecting Online Shopping Of Luxury Goods

This poster aims to analyze the most influential causes of online luxury shopping and investigates whether image interactivity is helpful for luxury purchases. According to analyze and integrate three studies on online luxury purchases, the results show that online luxury shoppers focus on price and...

Customer Online Shopping Shopping 1 Page

The Impact of Information and Communication Technology on Banks' Performance and Customer Service Delivery in the Banking Industry

The study focuses on whether the development in banking scenario has been satisfactory from the perception of the customers. Although the banking industry has made huge investments in developing e-banking, rural areas have still not been able to access the services due to various reasons...

Banking Customer Information Technology 1 Page

How to satisfy internal & external customers’ requirements

“If you don’t have time to do it right you must have time to do it over.” – John Wooden, American basketball player and head coach at UCLA “Give them quality. That’s the best kind of advertising.” – Milton Hersey , He founded the Hershey...

Customer Customer Service Total Quality Management 3 Pages

Customer Asset Management at DHL in Asia

Question 1: What are the main challenges in implementing this segmentation in DHL’s customer database? Answer: DHL is providing international courier, parcel, and express mail services. It is a division of a German Logistics Company. It is the world’s largest logistics company that is operating...

Asia Customer Management 2 Pages

How To Generate Leads In Your Business

Attracting new customers to your business is crucial to succeed, yet for many businesses it seems to be one of the hardest things to do. Whether you are a retailer, B2B (Business to Business) supplier or in the service industry lead generation should be a...

Business Customer Project Management 2 Pages

How Can Serverless Architecture Assist Enterprises Better Gain Their Customers Trust

Spoiler alert* By serverless architecture i really mean AERGO, stick with me though. Let me explain this thought to you. It’s a cold world, there is always someone somewhere scamming someone else with the intention of getting some money out of their hands and into...

Architecture Business Customer 3 Pages

Information-based Product-service Bundles For Mass Customization And Four Approaches To Mass Customization

1) INFORMATION-BASED PRODUCT-SERVICE BUNDLES FOR MASS CUSTOMIZATION: The competitive advantage of mass customization is based on combining the efficiency of mass production with the differentiation possibilities of customization. This approach holds on to few principles they are; modularization of product architectures and use of product...

Business Customer Technology 2 Pages

An Examination Of Marketing Automation In Enhancing Customer Relations: A Cases Study Of Udemy Online Academy

Evaluation of the Use of Marketing Automation to Enhance Customer Relationship in Udemy Online Academy Marketing automation has played a major role in the business industry as it not only helps in keeping customers but also in the retention of customers as the advocates and...

Customer 2 Pages

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