Essays on Customer Relationships

Shopping has transformed itself from mere necessity to an adventure. It is an experience now, an opportunity for celebration with friends and family. The old days have gone when a list was made and shopping was done at the nearby Kirana store. Now shopping is...

No single formula, algorithm or crystal ball can tell you for sure when and why each individual customer will make a purchase. A senior citizen looking to buy a smartwatch might be texted a recommendation by a grandchild, then walk into a physical store to...

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One of the products that have a great impact on the market is the Fast Moving Consumer Goods. They have a great influence on the market and are very influential to the seller. The Fast Moving Consumer or rather Consumer Packaged Goods are known to...

Women were greatly involved in the American anti-slavery movement which evolved ideas about the activities carried out by both men and women in the antebellum American life. The laws were enforced stating the rights of men and women based on the behavior, religion and the...

Introduction This chapter attempts to review the essential background themes and topics for this study. It will critically review existing literature surrounding this topic, providing an in depth analysis in relation to project aims and objectives. The section will explore elements of customer service –...

This one idea – that the customer’s experience is the first, last, and primary consideration, and that all strategy and tactics serve their (the customer’s) priorities – is the premise of most of the trends we’ll mention here. Take mobile, for instance. A major trend,...

Chen & Chen (2014) explored the relationship that exists between leadership, service quality and customer satisfaction. The three aspects relate to each other because good command prompts the employees to work well hence produce the best services and in return, lead to the satisfaction of...

Cardiology conferences aim to provide expert insight into recent advances in key areas of cardiology and a balanced perspective on how these may influence guidelines and patient management. The conference will cover an array of topics including subspecialties such as Imaging (i.e. CT, MRI, and...

Warranties assure customers that the goods they purchase are and fit for use. In case the goods are tampered with, the buyers are entitled to receive repairs, replacement or refunds. Nevertheless, warranties are of two types: express and implied warranties. Express warranties are written while...

Effective communication is a cornerstone for the growth and success of any organization, especially in customer service. It serves as the conduit through which commands, instructions, and feedback flow, guiding employees in their daily tasks. For organizations like American Airlines, enhancing internal and external communication...

What is SME? The term SME is used to designate small to medium enterprises -companies that have a limited, specified number of employees. The TheUnited States call it as SMB-small to medium business. SME is classified based on a number of employees as well as...

The importance of knowledge market structure has always been a vital asset since the rise of globalization. In today’s world, the debate about branch which has its own market specificity – the production of different goods, a various industry of sellers, the size of enterprises,...

Oceanography Each branch has its own market specificity – the production of various goods, a different composition of producers, the size of enterprises, the features of technology, the composition and specificity of consumers, the specifics of competition. Made-to-order essay as fast as you need it...

Introduction Market failure occurs where free markets fail to allocate scarce resources efficiently. Market failure can come in many forms, the main four are public goods, merit goods, externalities, and imperfect competition. In this report, I will investigate the relationship between these four main factors...